HEIRLOOM MEMORY CARE
Thoughtfully crafted to nurture and encourage independence, dignity, and individuality for each resident, our memory care approach at The Fitzgerald provides a safe and comfortable environment that is wellness-focused. Families can be assured our well trained, compassionate associates will deliver the highest quality of care, treating residents like their own valued family member.
The dementia journey is hard, let’s be on it together. We’re holding that tested, proven compass – and together we can navigate the path ahead.
HEIRLOOM-TRAINED PROFESSIONALS
Our Heirloom Memory Care, Art of Living Well, and Care Services teams are certified Montessori Dementia Care Professionals. We utilize these methods to recognize residents’ unique abilities and interests, creating meaningful and purposeful engagements.
In addition, our Memory Care leaders are certified Virtual Dementia Tour facilitators, offering monthly research-based education and immersive experiences to foster empathy and understanding.
DINING WITH DIGNITY
Our dining associates incorporate daily ritual and research-based methods to enhance appetites and create a dignified, empowered experience. We present two beautifully plated entrées to assist residents in their choices. Thoughtfully set tables and upgraded dishware provide environmental cues, while a warm towel refresh at the start and end of each meal respects residents’ dignity.
As part of our Kisco Special Diets program, beautifully plated meals are tailored for residents who require modified-texture diets. We go beyond nutrition, crafting enticing dishes designed by our innovative Culinary Directors. We are committed to – and take pride in – breaking the stigmas associated with senior living dining.
VIEW & DOWNLOAD THE HEIRLOOM BROCHURE
ENGAGING PROGRAMMING
Our dedicated Art of Living Well assistants host meaningful engagements from morning to evening, seven days a week. To address sundowning symptoms common in dementia, we provide proactive programming throughout the day, ensuring every moment counts.
With each interaction, we keep your person at the center. We learn about and honor their stories, history, joys, and what gives them purpose, because they share the wisdom, accomplishments and resilience of the past with all of us today.
MEMORY CARE FEATURES
- Water, electric and trash removal utilities
- Wi-Fi and Cable TV with premium channels and DVR
- Maintenance services
- Weekly housekeeping and personal laundry services
- Personalized care plan that includes assistance with bathing, dressing, grooming, eating and more
- Generator back-up for emergency response
- 24-hour security and emergency response system
- On-site physician offices and physical therapy clinic
NEED GUIDANCE ON WHETHER MEMORY CARE IS RIGHT FOR YOU OR YOUR LOVED ONE?
FREQUENTLY ASKED QUESTIONS (FAQs)
Should I wait before visiting my loved one after they move into memory care?
We encourage families to visit frequently during the initial transition to memory care. Familiar faces and regular visits can provide comfort and reassurance as your loved one adjusts to their new surroundings.
How can I ensure their first night is a positive experience?
Personalize their space with cherished items like photographs, favorite blankets, and other meaningful belongings. Sharing details about their routines, preferences, and specific needs with our team also helps us create a welcoming and supportive environment from day one.
Do residents in assisted living or memory care participate in community programming?
Absolutely. Our personalized care plans ensure that every resident enjoys programming suited to the stage of their care journey. Through our signature Art of Living Well® program, we offer meaningful and enriching experiences from morning to evening, seven days a week.
For residents with dementia, we provide proactive, thoughtfully curated programming to address common challenges such as sundowning, ensuring every moment is fulfilling.
What are the differences in residence options for assisted living and memory care?
Our accommodations are designed to reflect the elegance and comfort of The Fitzgerald. Explore detailed floor plans.
When is the right time to consider memory care?
The transition to memory care becomes essential when safety and quality of life concerns take precedence for someone with dementia or Alzheimer’s disease. Here are some key indicators that it may be time to consider memory care:
- Frequent wandering or getting lost
- Unsafe behaviors, such as leaving the stove on or forgetting to turn off appliances
- Increased risk of falls or unexplained injuries
- Difficulty managing daily tasks like cooking, cleaning, or personal hygiene
- Neglect of household chores or unpaid bills
- Poor nutrition caused by skipped meals or unhealthy eating habits
- Frequent memory loss, such as forgetting familiar people or important events
- Increased confusion about time and place
- Trouble following directions or maintaining conversations
- Sudden mood swings, anxiety, agitation, or aggression
If you observe multiple signs, it’s important to consult with healthcare professionals. They can conduct mental status evaluations and recommend the appropriate level of care. Ultimately, this decision is deeply personal and should focus on ensuring the safety, comfort, and well-being of both the individual and their caregivers.
How should I discuss assisted living or memory care with my parents?
Talking about assisted living or memory care with your parents can be a delicate conversation that requires thoughtfulness and understanding. Here are some key strategies to navigate this important discussion:
- Start early: Begin the conversation well before a crisis arises to allow for thoughtful planning and consideration.
- Be empathetic: Acknowledge their emotions, fears, and concerns with patience and compassion.
- Highlight the benefits: Frame the transition as a way to enhance their lifestyle, offering support and opportunities rather than a loss of independence.
- Involve them in decisions: Whenever possible, ensure they feel heard and included in the decision-making process.
- Keep the dialogue open: This is not a one-time conversation—remain available to address concerns and revisit the topic as needed.
Approaching the discussion with care and respect can help foster understanding and make the transition smoother for everyone involved.
What support is available for transitioning to memory care, and how does it ease the process?
We understand that transitioning to memory care is a significant step, and we are dedicated to making the process as smooth and supportive as possible. Our approach emphasizes intellectual enrichment, purpose-driven independence, and meaningful connections, ensuring residents feel empowered to embrace their passions and new opportunities.
We provide peace of mind through a thoughtful support system that includes:
- Transparent information sharing: Families and residents are kept informed with clear, timely updates as soon as information becomes available.
- Prompt notifications: Any changes in circumstances are communicated quickly and compassionately to keep everyone reassured and aligned.
- Personalized care: Tailored care plans ensure that residents receive the support they need while feeling valued and understood from the start.
By focusing on each individual’s unique needs and providing proactive support, we strive to make this transition a positive and seamless experience for both residents and their families.
What measures are in place to ensure residents’ safety?
Safety is a cornerstone of our commitment to an exceptional living experience. We go beyond the essentials of cleanliness and security to uphold a five-star standard that prioritizes the well-being and peace of mind of our residents and their families.
Our associates undergo comprehensive and ongoing training to prepare for any challenges, ensuring the highest level of care and responsiveness. We also implement best-in-class protocols that combine innovative technology with thoughtful practices to create a secure and welcoming environment. Key safety measures include:
- Onsite Environmental Health and Safety personnel
- Accushield® visitor management system
- Crandall® nutritional assurance and hygiene audits
- 24/7 onsite staffing
Are staff members specially trained to handle dementia-related behaviors?
Yes, our associates receive extensive training to provide compassionate and effective care for residents with dementia. Through our Kisco Heirloom Foundational Training, we ensure that every team member is equipped to support residents with sensitivity and skill.
Our Memory Care leaders are certified Virtual Dementia Tour® facilitators, conducting monthly research-based education and immersive experiences to deepen empathy and understanding. Additionally, our Heirloom Memory Care, Art of Living Well®, and Care Services teams are certified Montessori Dementia Care Professionals®. These specialized methods help us identify and celebrate residents’ unique abilities and interests, creating engagements that are both meaningful and purposeful.
